Toucan Diversity is a proudly user-led organisation that specialises in raising awareness for issues surrounding disability. This module specialises in invisible disabilities, which are impairments that are not immediately physically visible. It is estimated that around 80% of the disabled population have invisible disabilities, making this training module crucial to understanding disabilities as a whole. In the first part of this training, you will have the opportunities to explore the history of disability, etiquette and how to remove barriers in society for those with disabilities.

In the second part of the training, we will focus on invisible disabilities and how to support individuals  in the workplace.

With our Disability Confident Leader accreditation, you can be sure that you will be receiving the best training for your company. All participants will be awarded with a certificate of attendance.


Part A – Disability Equality  Awareness

  • Understand where attitudes come from and how they have changed over time
  • Highlight the importance and value of the ‘Social Model’
  • Be aware of respectful language and etiquette
  • Create a more inclusive environment for staff, clients, volunteers, pupils etc

Part B – Invisible disabilities

  • Discuss and examine types of Invisible disabilities.
  • Compare statistics of invisible and other disabilities to highlight their frequency.
  • Discuss own impairments, and how they affect everyday life.
  • Discuss and examine effective means of supporting a friend or colleague with an invisible disability.

Training Methods

The session is interactive and encourages participants to think about various issues using a range of training methods, such as:

  • PowerPoint presentation
  • Group Activities
  • Quizzes
  • Video work
  • Discussions


  • Participants gain a greater understanding of what constitutes an Invisible Disability.
  • Participants gain a better understanding of the law in relation to how it protects individuals with invisible disabilities.
  • To achieve a greater understanding of how invisible disabilities can impact upon an individual’s like and that of their family/friends/colleagues.
  • To support attendees in gaining the skills to better support people with unseen disabilities.

This session will be facilitated by Madissa Asgari MA, BA (Hons) and Den Barry BA (Hons).

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